Soft-Pak for Municipalities
Increase efficiency, reduce costs, and enhance customer service and deliverables. Although municipalities have been quick to recognize the value of i-Pak or e-Pak, many find it difficult to get started. How does a municipal client select the system that best meets its needs? What steps does the implementation process involve? How can we integrate with your existing billing systems?
Your Soft-Pak representative can explain the process and make sure you are making the right decision. In addition, we have assisted in creating RFP’s to help with the procurement process.
Below is an introductory list of why Soft-Pak continues to be the choice of municipal clients throughout
North America.
- A complete system: routing, dispatching, scale systems all in one database.
- Stability of the product and platform
- 25+ years of Waste Industry Expertise
- On-going free training for users
- Disaster recovery options
- Integration to legacy applications
- Additional Modules: vehicle maintenance, on board computing, secure web based credit & debit card payments
- Productivity reporting
- Route optimizations
- A single user interface for all your customer service activities
- Quick and easy invoice capabilities for multiple services
Let our customers do the talking:
City of
Glendale, California – Gina More
We had a city mainframe that was set up for billing, but did not allow any inventory control, commercial billing and was not very easy to use. e-Pak has met our needs by integrating with our legacy system and we’re now investigating taking credit card payments online.
Colquitt County,
Georgia – Melissa Lawson
Soft-Pak is an efficient, reliable software package tailored especially for the solid waste industry.
Colquitt
County provides solid waste services for approximately 9000 customers. With Soft-Pak, billing for these services is easy and efficient. The generation of work orders, invoices, and financial reports are essential to any solid waste enterprise, and Soft-Pak makes these features available at the click of a mouse! From a talented sales team to an experienced support staff, Soft-Pak expertly meets our needs and would be an asset to any organization in the solid waste industry.
City of
Napa, California - Sara Gallegos
We only use the Scale Product as our billing is handled by a city wide billing system. It's a much better system than what we've used in the past; and the user group meeting was a big help in helping me understand the specifics of the the Scale-Pak product. The support team at Soft-Pak is great, I look forward to the enhancements.
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