Soft-Pak for Municipalities

• Single point of data entry for all your activities (billing, routing, dispatching, scale house, Landfill, vehicle management, GPS tracking, EVERYTHING)
  Enter customer information ONCE.
  Resolve customer support issues quicker
  Find / review month end invoice issues quick and easy
  No more 'manual route sheets' or 'sticky notes as reminders for billing'

• The ability to integrate with legacy applications
  Leverage legacy billing systems that require integration

• A comprehensive billing package
  Master / Sub billing for large clients
  Allow customers to order and pay for services online
  Customized invoicing that can be sent via PDF automatically

• Productivity
  Reporting on A/R, Inventory, Customer Service, Drivers logs, and Collections
  Verify vehicle maintenance reports and plan for scheduled maintenance

• Investment Protection
  Ideal for smaller municipalities (e-Pak) with limited IT budgets
  Robust enough to support large municipal haulers with specific requirements
  A modular software program that allow for future growth

• Industry Experience
  The Soft-Pak staff has the waste experience (both on-site and front office) you need
  Be trained from industry professionals that understand your operation
  
  
• Support and Development
  Soft-Pak consistently updates the i-Pak and e-Pak product; including new version releases every 18 months
  Annual users meeting and "open form discussions". We listen to our customers needs
  Free on going web based training to assist with new customer service hires
  24x7 on-call support. 5am to 5pm local time support from our knowledgeable staff 

• Reliability
  Server based (i-Pak) with DR availability or 'cloud computing' via a complete DR Data Center (e-Pak)
  The only waste management system that runs with a 99.995% available uptime
  Leverage all existing computers, networking and storage applications. Both i-Pak and e-Pak run all Microsoft operations applications