IT - Information Technology

IT departments have become key to productive and profitable hauling operations. Working with owners and management to choose the right software given their unique requirements is critical for short and long term success. IT departments must balance power and functionality with ease of use for the employees. Choosing a software solution that is stable yet still allows the necessary enhancements and customizations is critical. Soft-Pak offers solutions in either a server based option (i-Pak) or a hosted "cloud computing" environment (e-Pak); either way you choose, we have the product and the support staff to service any haulers needs. Below are some key benefits when considering the option of either i-Pak or e-Pak:  


  • Ease of use. A program that does not require continual user assistance 
  • A single database mean more control and less to learn  
  • The fastest and most stable product in the industry  
  • Customizable software that is ODBC compliant with 3rd party applications 
  • Ongoing web based training for users and administrators  
  • Annual User Conference to review processes and learn about product enhancements 
  • On Site or remote training, we offer both
  • System Utilization Audits to verify productivity 
  • A support staff with 100+ years of i-Pak or e-Pak experience  
  • Test environments to allow a "trial" before "go live" 
  • User defined security, complete audit trails 
  • Disaster Recovery plans available for both i-Pak and e-Pak  
  • Over 100 standard management reports with easy customization options 
  • View reports with any 3rd party application (i.e... crystal, excel, query) 
  • Modular system that allows users to "pay for what they use"   
  • Twenty five plus (25+) years of business with hundreds of references
  • The most robust, scalable and feature rich product in the industry

Other software packages mandiate on site hardware and software purchases; only Soft-Pak lets you choose. When you are looking to eliminate the cost associated with on site hardware, e-Pak is the proven solution. If you have the capabilities and support resources in place, i-Pak is ready.