Customer Testimonials

At Soft-Pak, our long list of satisfied clients speaks for itself. Give us a call today. We look forward to serving you too.


Imelda Daversa, U-Pak Disposal
Nothing defines the change in our industry more clearly than the heightened ability to respond to our customers needs. Soft-Pak is the tool that allows us to focus on the core of our business without delay or concerns. Soft-Pak allows U-Pak to succeed with our clients.

Melissa E. Lawson, Colquitt County, Georgia
Soft-Pak is an efficient, reliable software package tailored especially for the solid waste industry.  Colquitt County provides solid waste services for approximately 9000 customers.  With Soft-Pak, billing for these services is easy and efficient.  The generation of work orders, invoices, and financial reports are essential to any solid waste enterprise, and Soft-Pak makes these features available at the click of a mouse!  From a talented sales team to an experienced support staff, Soft-Pak expertly meets our needs and would be an asset to any organization in the solid waste industry.   

Todd Ottonello, Daily Disposal
We originally had QuickBooks and tried to convert to a lower end product and we were unsuccessful. We bought e-Pak and were amazed at how quickly it changed our daily operations. Quicker, easier and more accurate monthly billing, dispatching, report generating capabilities.... All things we needed to help grow our company. We've now moved to i-Pak, what a great decision Soft-Pak has been.  

Chrisy Grant, A to Z Waste
We are a small company and rely on everyone doing their part and then some. Soft Pak is so user friendly that we have no trouble training new people and utilizing the system to its fullest everyday. We have found that our drivers get more detailed information which in turn allows us to provide better customer service. Our billing is done weekly and with the unique billing features we are able to check our billing prior to sending them out. Our customers get correct on time billing. We are yet to find something the system could not do and customer support and training has been fantastic.

Terrell Garrett, Armstrong Disposal
Armstrong Disposal was a small family owned company with four trucks when they first bough e-Pak. This solution allowed us to reduce a full-time office position to 3 hours per day. Last fall I came down from the high country wilderness in Northern New Mexico, put the laptop on the kitchen table of our cabin and spent all of seven minutes running the monthly billing while enjoying the scenery. This spring we ran the company from Disneyland; returning calls, changing customer service levels, issuing work orders, business as usual. All you need is an internet connection. Minimum investment, maximum return.