Soft-Pak for Municipalities

How do you meet the challenge of providing great public service while working in the high demand waste hauling business? The i-Pak and e-Pak solutions help city and local governments meet technical challenges, tightened budgets and operational efficiencies. If you have unique reporting requirement, a legacy billing application, or unique routing issues, the i-Pak and e-Pak solutions allow you to efficiently run your operation while leveraging historical data and local hardware. Although municipalities have been quick to recognize the value of i-Pak or e-Pak, many find it difficult to get started. How does a municipal client select the system that best meets its needs? What steps are needed for the proper data conversion, training and implementation process? How can we integrate with your existing systems?

Your Soft-Pak representative can explain the process and the solution that best fits your needs. Below is abrief list of why Soft-Pak continues to be the choice of municipal clients throughout North America.

  • A complete system: routing, billing, customer management and scale transaction, all in one database
  • Stability of a product and company with 25+ years experience
  • Integration to legacy applications
  • 100's of standard reports. Customer reporting available
  • Easy to use interface
  • User defined security and audit trails for accountability
  • Server based solutions with i-Pak or hosted 'cloud computing' with e-Pak
  • Quick and easy invoice capabilities for multiple services
  • Web based payment options and auto PDF e-mail billing to reduce costs
  • FREE continued web based education
  • Off site disaster recovery options available
  • Annual User conference to review product and understand enhancements
  • FREE annual product update

Let our customers do the talking:


City of Glendale, California - Gina More

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We had a city mainframe that was set up for utility billing, but did not allow any inventory control, dispatching or routing features. Commercial billing was impossible; but since we converted to i-Pak everything is handled in one system, and management reports are easy to obtain. i-Pak is integrated with our legacy system for monthly accounting reports and we're now starting to take credit card payments online. The change has had a big impact in how we run our operation.


Colquitt County, Georgia - Melissa Lawson

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Soft-Pak is an efficient, reliable software package tailored especially for the solid waste industry.  Colquitt County provides solid waste services for approximately 25,000 residential and commercial customers. With Soft-Pak, billing for these services is easy and efficient. The generation of work orders, invoices, and financial reports are essential to any solid waste enterprise, and Soft-Pak makes these features available at the click of a mouse!  The experienced installation team met our needs and made i-Pak a big asset to our organization.


City of Napa, California - Sara Gallegos

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We only use the Scale Product as our billing is handled by a city wide billing system. It's a much better system than what we've used in the past; and the user group meeting helped me understand the specifics of the Scale-Pak product. The support team at Soft-Pak is great; I look forward to the enhancements.