When a payment is posted to the wrong account, you MUST make the correction using Sales and Adjustments - DO NOT reenter the payment in a fresh cash receipts batch. There is currently no way to reverse a misapplied payment via Cash Receipts.When a payment is posted to the wrong account, you MUST make the correction using Sales and Adjustments - DO NOT reenter the payment in a fresh cash receipts batch. There is currently no way to reverse a misapplied payment via Cash Receipts.
Please click here to learn how to transfer Misapplied Payments via Sales & Adjustments.