Work Order Example

The work order displayed below is a Short Standard Work Order that is not on a Pre-Printed form.

wo_sample_v4.jpg

 

Information Map

The # column corresponds to the red number on the sample work order.

# Area of Form Where in i-Pak
1

Company Information

Company Master - Company record

Company Name, Address 1 & 2, City, State, Zip

2

Work Order Information

Work order number, customer number, Action Date, Route code, Truck (Vehicle) from the actual Work Order 'Header' section.

3

Bill to

From the Customer Profile:  Bill Name, Bill Address 1 & 2, City State, Zip.

4

Service Address

From the Customer Profile:  Service Name, Service Address 1 & 2, City, State, Zip

5

Phone #

From the Customer Profile:  Phone number 1 field.

6 Tbdy Tax Body code from Customer Profile
7 FeeCd Fee Code from the Customer Profile
8 Priority Code Description From the Priority Code entered in the Work Order Header
9

Action Time

From the Work Order 'header' section.

10

Created by

From the Work Order, Miscellaneous tab - 'entered'.

11

User 1

From the Work Order User 1 field, if the description is defined in the Cycle master the description will show - not 'User 1'.

12

User 2

From the Work Order User 2 field, if the description is defined in the Cycle master the description will show - not 'User 2'.

13

Purchase Order

The PO# from the Purchase Order field inthe Work Order, or the most recent notepad code marked with "Customer Print Code - P"  (usually *PO).

14

Details

From the work order - all the line items entered into the work order.  Amounts will ONLY print if flagged as Yes in the User security file - User specific.

15

Special Instructions

From the Customer Profile screen, Special Instructions line 1 and 2 (the top 2 boxes).

16

Notes

From the Customer's Notepad, any notes marked with "Customer Print Code - W or O" will display.

17

Messages

The Work Order message from the Message Master.

18

Printed by

Shows the User ID that printed the work order, the Date and Time it was printed, and whether it was printed interactively (I/A) verses in batch.

 

The above work order is not on a pre-printed form, the system has printed all 'headings' - these are highlighted in yellow.  The system can also print on 'pre-printed' forms that have been generated by your local printing company.  Many times customers want to print work orders on multiple part forms so they can give their customer a signed copy.  There are basic options available for work orders listed in the chart below.  These options are set up in Report Form Printer Set/Up.

 

info_red.jpgBefore ordering a large stock of pre-printed work orders from your local printing company, it is VERY IMPORTANT to line up your work orders and verify their format.  For samples of actual forms to give your printing company, please contact our Support Services Department at 800-860-4327.

Options Available

In the Report Form Printer Set Up File

Pre-Printed Form

Are you using pre-printed forms or plain paper.  Y or N.

Print Full Sheets?

Do you want to print a full 8.5 x 11 sheet (Y) or short form (N)

Print REMIT TO Literal

If using a non pre-printed form, do you want to print the 'Remit To' words as heading (# 6 on form above). Y or N.

If FORM, Prt Co Nm/Adrs

If using a pre-printed form where the company information (#1 on the form) is NOT pre-printed, do you want the system to print it?